Privacy Policy

Last Updated: January 1, 2026 | Effective Date: January 1, 2026

1. Introduction

Nuv Transport Ltd Inc. ("Continental Cargo," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We are subject to privacy legislation in Canada (including PIPEDA) and the United States, and are committed to compliance with all applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email, phone, address)
  • Account credentials and preferences
  • Shipping details and cargo information
  • Payment and billing information
  • Employment application information
  • Communication records

2.2 Automatically Collected Information

  • Device information and IP address
  • Website usage and browsing data
  • Location information
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and manage logistics services
  • Process payments and billing
  • Comply with customs and regulatory requirements
  • Communicate about shipments and services
  • Process job applications
  • Improve our services and user experience
  • Send marketing communications (with consent)
  • Detect and prevent fraud

4. Information Sharing

We may share your information with:

  • Carriers and transportation partners to fulfill shipments
  • Service providers who support our operations
  • Customs and regulatory authorities as required
  • Legal authorities when required by law
  • Business successors in case of merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, security assessments, and employee training. However, no method of transmission is 100% secure.

6. Data Retention

We retain your information as long as necessary for the purposes collected, including legal, accounting, and reporting requirements. Typical retention periods: client records (7 years), shipping records (7 years), job applications (2 years).

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your data
  • Object to certain processing
  • Withdraw consent

To exercise these rights, contact us using the information below.

8. Cookies

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings, though some features may not function properly with cookies disabled.

9. Marketing Communications

You can opt out of marketing communications at any time by clicking "unsubscribe" in any email, contacting us, or updating your account preferences. Transactional messages about your shipments will still be sent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights:
Privacy Officer
Nuv Transport Ltd
6165 Highway 17A, Delta, BC V4K 5B8
Email: info@nuvtransport.ca
Phone: 1-888-CARGO-CC
Business number (BN): 755390556
Corporation number: 1580573